Frequently Asked Questions
Everything you need to know about your Nabalis shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn garments with original tags attached. Please ensure items are free of makeup stains or perfumes to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar item you already own for the best fit.
What payment methods do you accept?
Nabalis accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly on our carrier's website.
Are your materials ethically sourced?
At Nabalis, we prioritize sustainability. We partner with certified manufacturers who uphold fair labor standards and use high-quality, eco-friendly fabrics whenever possible.